Excel Parking Sheffield: I faced down parking firm in court - if I can do it you can too
and on Freeview 262 or Freely 565
I went to court about a parking claim and I'm thrilled to say that I won!
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Hide AdFor anyone going through a similar situation, don't worry - it's not as scary as you might think. This was my first time in court, at 22 years old, and if I can do it, you can too.
My name is Alex Brozyna, of Swallownest, Sheffield, and I used a car park on Newcastle Avenue, Worksop, in September last year.
It is run by Excel Parking based in Sheffield and a few days later they sent me a demand for £100, but it was very confusing.
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Hide AdIt said it was due to: "Failure to purchase the parking tariff for the registration mark of the vehicle and/or within the time allowed."
So which was it? Failing to pay? Or failing to pay fast enough?
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Hide AdSigns at the car park give drivers five minutes to pay. But the letter from Excel says ‘the maximum period allowed at this site is 0 minutes’ which is impossible!
I paid for two hours and only stayed for 50 minutes. But unfortunately I threw away my ticket.
Despite this I was determined to fight the claim. I had a lot of help from a Facebook page called Excel Parking & Vehicle Control Services and in particular Lynda Eagan who has helped scores of people like me.
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Hide AdIn correspondence Excel Parking said it had no record of my car in the system and I may have mis-typed the registration number. When I produced a bank statement they claimed I didn’t pay within the five minutes allowed.
Such inconsistencies raised doubts about the accuracy, validity, and legality of the information from the company. I followed all the procedures and prepared a witness statement for court. By the time a date came round Excel was claiming a total of £250 from me.
But the judge said the bank statement proved I had paid and it was unethical to pursue me for mis-typing my registration or anything else. The Excel representative tried to appeal but got instantly turned down by the judge.
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Hide AdLynda Eagan said the ‘failure to pay and/or in the time allowed’ letters from Excel mean most victims didn’t have a clue what they are supposed to have done wrong.
She also said she hoped other people facing court are encouraged by my success.
A representative for Excel Parking Services Ltd said: “We are currently considering our position following the Judge's decision and, as such, it is inappropriate for us to comment further at this stage.”
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