Stagecoach explains why drivers don't have to wear face coverings despite new rules
Stagecoach has explained why some of its drivers may opt against wearing face coverings.
Since Monday it has been mandatory for passengers using public transport to wear a face mask or covering to reduce the spread of coronavirus.
The Government eased lockdown measures in a bid to boost the economy and protect jobs.
But some passengers may have seen bus or tram drivers in Sheffield opting against a face covering.
The company has explained why in a bid to ease confusion around the issue.
Because drivers already sit behind a protective screen, an additional face covering is not deemed necessary.
Chris Child, a marketing manager for Stagecoach, said: “Our drivers already have a protective screen that provides a safe barrier. As a result, the government advice is that face coverings are not necessary for bus drivers.
“However, should the driver need to leave their cab to assist a customer, they will wear a face covering.”
He also explained that some passengers are exempt from wearing face coverings.
Mr Child added: “The government has now published a list of people who are exempt from wearing face coverings.
“Our free journey assistance card is available at stagecoachbus.com and customers can use this as an easy way of showing they are exempt from wearing a face covering.
“Our experience is that the vast majority of passengers adapt very well and look to do the right thing.
“However, we know that it will take some time for passengers to adapt to this new requirement.
“As with any change in any part of life there may be instances where people forget or aren't aware and we are helping our passengers to understand the new guidance.
“We have detailed information on our buses and across our website and social media channels, and we will continue to remind people of the importance of following the new rules to help themselves and their fellow passengers.
“We will continue to work with our passengers to help them have all the information they need to plan their journeys.”