How do I know if I am medically suitable for private weight management treatment?

Eligible adults can explore New Health’s weight-management service online and decide whether it feels right for them.placeholder image
Eligible adults can explore New Health’s weight-management service online and decide whether it feels right for them. | New Health

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Are weight loss management options suitable for everyone?

Many adults have tried to lose weight at times, through diet, exercise, calorie counting and lifestyle choices. Long-term weight management generally involves a combination of lifestyle changes and, where clinically appropriate, medical treatment. There’s a growing trend towards weight loss management services with private prescriptions.

Are they suitable for everyone?

As with any medication, proper scrutiny and checks are done. In general, prescription weight management medicines may be considered for adults with a BMI of 30 or above, or 27 or above where there is a weight-related health condition, subject to a clinical assessment.

What screening is done?

Approved prescription weight loss medicines cannot be bought over the counter in the UK. They may be prescribed by qualified clinicians following an appropriate medical assessment, including through some registered online providers.

These are subject to identity verification procedures, security checks and your application being overseen by an in-house medical team. These safeguards are designed to help ensure patient safety and compliance with UK regulations.

Applying through New Health, a GPhC-registered pharmacy , involves an online questionnaire, asking basic questions about your general health, your weight, height and age. As a responsible prescriber these are verified through photos and official proof of ID.

New Health customers are not tied to a subscription or long-term contract, giving them greater flexibility over their treatment.placeholder image
New Health customers are not tied to a subscription or long-term contract, giving them greater flexibility over their treatment. | New Health

Is there support along the way?

You can chat with Juno 24/7, WhatsApp based AI system with clinical input. Juno fields the initial message and escalates to a clinician where needed, or at the customer’s request, and it will be made clear when a human clinician becomes involved.

What if it I change my mind?

If you decide you no longer want weight loss medication support from New Health, for whatever reason, that’s absolutely fine. There is no subscription and you can choose not to repurchase at any time.

New Health says people should feel supported, informed and confident about the weight-management choices they make.placeholder image
New Health says people should feel supported, informed and confident about the weight-management choices they make. | New Health

Is it a guaranteed solution?

Weight loss support is not a quick fix, it’s a tool to support lifestyle changes and healthier eating habits. The method is there to bolster your own hard work, using biology alongside willpower Some prescription weight management medicines may help reduce appetite and food cravings (sometimes referred to as "food noise") in suitable patients, and alongside dietary and lifestyle change and may help some people to keep healthier eating habits.

Weight loss medicines are intended to be used alongside healthy eating and increased physical activity, rather than as a replacement for lifestyle changes.

Is it suitable for all?

Firstly, it is only available for adults, and only those who meet the careful criteria set out. Results may vary from person to person, and depend on healthy lifestyle choices too. Many people consider prescription treatment after finding that diet and lifestyle changes alone have not achieved the results they hoped for. For some people, seeking medical support with weight management can be a positive step.

New Health offers clinician-led weight management designed to fit around everyday life, without the need for in-person appointments.placeholder image
New Health offers clinician-led weight management designed to fit around everyday life, without the need for in-person appointments. | New Health

Is it discreet?

With New Health there are no in person medical appointments, and medication is posted to your address.

Where can I find out more?

Find out more about New Health's clinician-led weight management service here.

Weight loss medicines are only available following assessment by a qualified prescriber and may not be suitable for everyone. Always discuss any concerns about your health or treatment options with your GP or another appropriately qualified healthcare professional.

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