There were 368 survey forms sent out to patients at Darton Health Centre in Darton, Barnsley, and the response rate was 36%. 83% of patients said the reception team was ‘very helpful’, while 17% said they found the team ‘fairly helpful’. placeholder image
There were 368 survey forms sent out to patients at Darton Health Centre in Darton, Barnsley, and the response rate was 36%. 83% of patients said the reception team was ‘very helpful’, while 17% said they found the team ‘fairly helpful’. | Google Maps

The GP surgeries in South Yorkshire with 'very helpful' GP receptionists according to patients

Sarah McCann
By Sarah McCann

Health writer

Published 6th Oct 2025, 11:09 GMT

Patients in South Yorkshire have had their say on how they feel their GP receptionist team is performing ☎

Reception teams can play a big role in our experience at our GP practice, from booking appointments to inquiring about test results.

The latest GP Patient Survey, produced by Ipsos on behalf of NHS England, sheds light on patients’ experiences with their GP reception teams across South Yorkshire.

More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March this year, and gathers information on how patients feel about their local GP.

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The survey uncovered patients’ experiences with the reception and administrative team at their GP practice. Across the country, the majority of patients described their GP reception team as ‘very helpful’ (42%) or ‘fairly helpful’ (41%).

Here we reveal the surgeries in South Yorkshire where reception teams have been voted the best by you. Surgeries are ranked by the proportion of patients who said the reception and administrative team at their GP practice is ‘very helpful’.

There were 586 survey forms sent out to patients at The Kakoty Practice in Barnsley, and the response rate was 24%. 69% of patients said the reception team was ‘very helpful’, while 27% said they found the team ‘fairly helpful’.

9. The Kakoty Practice - Barnsley

There were 586 survey forms sent out to patients at The Kakoty Practice in Barnsley, and the response rate was 24%. 69% of patients said the reception team was ‘very helpful’, while 27% said they found the team ‘fairly helpful’. | Google Maps

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There were 341 survey forms sent out to patients at The Burns Practice in Doncaster, and the response rate was 34%. 68% of patients said the reception team was ‘very helpful’, while 28% said they found the team ‘fairly helpful’.

10. The Burns Practice - Doncaster

There were 341 survey forms sent out to patients at The Burns Practice in Doncaster, and the response rate was 34%. 68% of patients said the reception team was ‘very helpful’, while 28% said they found the team ‘fairly helpful’. | Google Maps

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There were 346 survey forms sent out to patients at White Rose Medical Practice in Cudworth, Barnsley, and the response rate was 25%. 67% of patients said the reception team was ‘very helpful’, while 25% said they found the team ‘fairly helpful’.

11. White Rose Medical Practice - Cudworth, Barnsley

There were 346 survey forms sent out to patients at White Rose Medical Practice in Cudworth, Barnsley, and the response rate was 25%. 67% of patients said the reception team was ‘very helpful’, while 25% said they found the team ‘fairly helpful’. | Google Maps

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There were 239 survey forms sent out to patients at Selborne Road Medical Centre in Sheffield, and the response rate was 44%. 66% of patients said the reception team was ‘very helpful’, while 27% said they found the team ‘fairly helpful’.

12. Selborne Road Medical Centre - Sheffield

There were 239 survey forms sent out to patients at Selborne Road Medical Centre in Sheffield, and the response rate was 44%. 66% of patients said the reception team was ‘very helpful’, while 27% said they found the team ‘fairly helpful’. | Google Maps

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