There were 368 survey forms sent out to patients at Darton Health Centre in Darton, Barnsley, and the response rate was 36%. 83% of patients said the reception team was ‘very helpful’, while 17% said they found the team ‘fairly helpful’. placeholder image
There were 368 survey forms sent out to patients at Darton Health Centre in Darton, Barnsley, and the response rate was 36%. 83% of patients said the reception team was ‘very helpful’, while 17% said they found the team ‘fairly helpful’. | Google Maps

The GP surgeries in South Yorkshire with 'very helpful' GP receptionists according to patients

Sarah McCann
By Sarah McCann

Health writer

Published 6th Oct 2025, 11:09 GMT

Patients in South Yorkshire have had their say on how they feel their GP receptionist team is performing ☎

Reception teams can play a big role in our experience at our GP practice, from booking appointments to inquiring about test results.

The latest GP Patient Survey, produced by Ipsos on behalf of NHS England, sheds light on patients’ experiences with their GP reception teams across South Yorkshire.

More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March this year, and gathers information on how patients feel about their local GP.

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The survey uncovered patients’ experiences with the reception and administrative team at their GP practice. Across the country, the majority of patients described their GP reception team as ‘very helpful’ (42%) or ‘fairly helpful’ (41%).

Here we reveal the surgeries in South Yorkshire where reception teams have been voted the best by you. Surgeries are ranked by the proportion of patients who said the reception and administrative team at their GP practice is ‘very helpful’.

There were 259 survey forms sent out to patients at Nethergreen Surgery in Sheffield, and the response rate was 46%. 72% of patients said the reception team was ‘very helpful’, while 26% said they found the team ‘fairly helpful’.

5. Nethergreen Surgery - Sheffield

There were 259 survey forms sent out to patients at Nethergreen Surgery in Sheffield, and the response rate was 46%. 72% of patients said the reception team was ‘very helpful’, while 26% said they found the team ‘fairly helpful’. | Google Maps

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There were 327 survey forms sent out to patients at Park View Surgery in Doncaster, and the response rate was 30%. 71% of patients said the reception team was ‘very helpful’, while 23% said they found the team ‘fairly helpful’.

6. Park View Surgery - Doncaster

There were 327 survey forms sent out to patients at Park View Surgery in Doncaster, and the response rate was 30%. 71% of patients said the reception team was ‘very helpful’, while 23% said they found the team ‘fairly helpful’. | Google Maps

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There were 367 survey forms sent out to patients at The Village Surgery in Thurcroft, Rotherham, and the response rate was 33%. 71% of patients said the reception team was ‘very helpful’, while 27% said they found the team ‘fairly helpful’.

7. The Village Surgery - Thurcroft, Rotherham

There were 367 survey forms sent out to patients at The Village Surgery in Thurcroft, Rotherham, and the response rate was 33%. 71% of patients said the reception team was ‘very helpful’, while 27% said they found the team ‘fairly helpful’. | Google Maps

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There were 667 survey forms sent out to patients at Harold Street Medical Centre in Sheffield, and the response rate was 19%. 70% of patients said the reception team was ‘very helpful’, while 27% said they found the team ‘fairly helpful’.

8. Harold Street Medical Centre - Sheffield

There were 667 survey forms sent out to patients at Harold Street Medical Centre in Sheffield, and the response rate was 19%. 70% of patients said the reception team was ‘very helpful’, while 27% said they found the team ‘fairly helpful’. | Google Maps

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