Peter Kay tickets Sheffield: Organiser apologises for 'technical issues' during O2 priority pre-sale

A key organiser behind Peter Kay’s highly-anticipated comeback tour has apologised after customers were unable to access a pre-sale.
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Earlier this week, the beloved comedian and charity superstar announced his first UK tour in over a decade, with hundreds of thousands of people expected to log on for the general sale at 10am on Saturday, November 12. The tour includes three dates at Sheffield Utilita Arena on February 17, August 11 and August 12.

However, many fans who hoped to get tickets via an early access sale on Thursday through O2 Priority Tickets and Three Mobile were left in limbo after ‘technical issues’ with the website. Customers reportedly couldn’t access the site and were left to watch the window of opportunity shut in front of them.

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Now, organiser SJM Concerts has issued a statement apologising for the website fault, which was shared to Peter Kay’s official Twitter account. It read: "We'd like to acknowledge and apologise for a number of technical issues customers experienced while trying to buy tickets for Peter Kay's upcoming live tour via the O2 Priority pre-sale earlier today.

A key organiser behind a pre-sale for Peter Kay's much-anticipated comeback tour has apologised for  "technical issues" that locked customers out of buying tickets. Photo - Peter Byrne/PAA key organiser behind a pre-sale for Peter Kay's much-anticipated comeback tour has apologised for  "technical issues" that locked customers out of buying tickets. Photo - Peter Byrne/PA
A key organiser behind a pre-sale for Peter Kay's much-anticipated comeback tour has apologised for "technical issues" that locked customers out of buying tickets. Photo - Peter Byrne/PA

"SJM Concerts would like to reassure customers that substantial provision has been put in place for the main ticket on-sale this Saturday 12 at 10am. Plenty of tickets will be available throughout the day so please persevere and please buy from official ticket outlets listed on the attached link."

Peter’s last tour in 2010 set the Guinness World Record for the yet-unbroken highest-selling comedy tour of all time. Tickets are expected to be priced at £35 to help those struggling due to the cost-of-living crisis.