IT and cyber security service provider quickly expands team

Sheffield managed services provider One2Call has expanded the team at its new office to enhance customer service levels.

The company was established in 2007 by Danny Kirkby and Nick Bass to support businesses with managed IT and cyber security.

New appointments include Customer Success Manager Rebecca Masters, Implementation Manager Lewis Watson and Commercial Account Manager Gabriel Williams.

Experienced support agents Ryan Howden and Andrew Marsh have joined the Service Desk team to handle technical issues.

The five new appointments follow a relocation in May to Jessops Riverside in Meadowhall where the team has grown to 37.

Nick Bass said: “High-quality customer service strengthens relationships, builds trust, and encourages repeat business while boosting our company’s reputation.”

The company is planning further strategic hires as it heads into its 20th year in business in the city.

Clients include Sheffield Wednesday, Sheffield United, Bella Italia, Las Iguanas, Yard Ball and The Pet Vet.

One2Call welcomes new recruits (left to right): Ryan Howden, Lewis Watson, managing director Nick Bass, Andrew Marsh, Rebecca Masters and Gabriel Williams. placeholder image
One2Call welcomes new recruits (left to right): Ryan Howden, Lewis Watson, managing director Nick Bass, Andrew Marsh, Rebecca Masters and Gabriel Williams.  | Agent Public Relations
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