A lifeline for consumers with problems
ALMOST half a million calls have been made to Consumer Direct since its launch three years ago - and home maintenance is the number one complaint.
Second hand cars, furniture, phones and audio-visual equipment complete the top five.
Consumer Direct aims to make it easier for everyone to get quality advice when they need it - the service is open six days a week and 96 per cent of calls are answered in under 20 seconds.
Call Consumer Direct on 08454 04 05 06 or visit www.consumerdirect.gov.uk