Water firm issues flooding advice to South Yorkshire residents

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Advice has been issued to South Yorkshire residents whose homes and businesses may flood during the weekend storms.

Severn Trent Water, which supplies some parts of Sheffield, said staff are on hand to answer calls and to deal with flooding issues.

James Jesic, waste water manager for Severn Trent, said: “We’re aware that bad weather is coming and we’re working hard to get ready for it.

“We’ve already got plenty of staff on the phones in our call centre and lots of teams available out and about across the region to deal with flooding issues. We’re also out and about keeping an eye on those areas with a high risk of flooding.

“Unfortunately, in stormy weather, the drains and sewers often have significantly more water flowing through them. When we get a lot of rain in one go, it has a hard time sinking into the ground, so it just runs off the surface and goes directly into drains and sewers.

“If you have flooding at your home, check to see if it’s just rainwater or if it’s sewage that has come from an overflowing sewer, possibly through a manhole cover in your garden or outside your property.

“If it’s just rainwater, the flooding should subside when it stops raining, although it can take up to four hours for water to drain away, so be patient.

“Where sewage is escaping this is obviously a priority for us, so please call us and we’ll get a team out to help as quickly as possible.

“If you’re concerned about flooding from drains and gullies in the road, you should call the local council as they are responsible for road drainage, but again, we generally find that the flooding will go away when it stops raining.

“We’d like to reassure our customers that we are working hard to prepare for and deal with the bad weather and we’ll do everything that we can do deal with flooding issues as quickly as possible.”

Call Severn Trent on 0800 783 4444.