Leeds-based Tracsis completes two acquisitions

Leeds-based Tracsis has acquired the entire issued share capital of Travel Compensation Services (TCS) Limited, Delay Repay Sniper Limited (DRS) and S Dalby Consulting Limited, which is the holding company of TCS.

TCS is a software provider of enterprise delay repay services to the UK rail industry. The business has developed technology that allows train operators to automatically process large volumes of consumer claims arising from rail delays. The company can help to lower the transactional costs while speeding up response times and helping eliminate fraud, Tracsis said.

Tracsis added: “The benefits to the rail industry are significant and in a short space of time TCS has already secured several major customers.”

DRS is a consumer facing web portal that enables rail passengers to quickly submit claims under the delay repay scheme to rail operators.

Tracsis said: “The business operates a subscription service model and is highly relevant to regular rail travellers and commuters, who are often delayed many times per month, and wish to forego the time and effort involved in submitting multiple individual claims.

“The UK delay repay market is increasingly topical to transport groups, rail passengers and regulatory bodies and there is increasing consumer awareness set against a backdrop of rising rail fares”

Based in Chelmsford, TCS and DRS employ nine members of staff, all of whom will remain with the business. In the year ended September 30 2017, TCS and DRS generated revenue of £0.7m and a profit before tax of £0.3m.

John McArthur, chief executive of Tracsis plc, commented: “We are delighted to have completed these further acquisitions, which continues our proven strategy of acquiring well run, profitable technology businesses within the transport and traffic sector. Both TCS and DRS have excellent product offerings and superb customer satisfaction levels while offering significant potential for future growth. We welcome both TCS and DRS to the broader Tracsis Group.”

Sarah Dalby, managing director of TCS and DRS, said: “We are very pleased to come together with Tracsis.”