"Is Supertram safe"? Your questions answered after giant shaft discovered under Sheffield tram tracks

It is estimated to be deeper than the height of Nelson’s Column

South Yorkshire Supertram have answered questions about the ongoing situation underneath parts of its tram tracks, which has been causing disruptions at Birley Lane.

The upper part of the shaft is in 'good condition' engineers say.placeholder image
The upper part of the shaft is in 'good condition' engineers say. | IM

The shaft was discovered in August, and is a historic well that has been lying directly underneath the tracks.

It is estimated to be deeper than the height of Nelson’s Column in London, a monument that stands at 169ft.

The question on peoples’ minds has whether the Supertram is a safe mode of transport.

Supertram have announced that safety is their top priority, saying: “The affected section has been taken out of service while investigations take place, and trams continue to operate safely on the rest of the network.”

So, how can people travel between Gleadless Townend and Halfway, and when will the disruptions caused by the shaft end?

The closures have affected 11 tram stops and thousands of people who use the Supertram for commuting and shopping.

Supertram have implemented a replacement bus, they say that customers should interchange at Gleadless Townend where replacement buses connect with tram services.

Do customers need to buy tickets for the bus?

A gantry has been built over the shaft.placeholder image
A gantry has been built over the shaft. | IM

The service says: “Valid tram tickets are accepted on the replacement bus service operating because of the Birley Lane disruption.”

The public also wants to know why trams can’t just pass the area slowly and carefully.

It has been decided by safety assessments that tram services cannot operate through the affected section ‘until investigations and any required repairs are completed,’ according to Supertram

There is ongoing drilling around the shaft to determine its condition and depth, before it can be properly repaired.

But why is it taking so long?

“Mineshaft related issues can be complex and require specialist surveys, engineering assessments and potentially repair work before services can safely resume,” Supertram said.

Is the replacement bus permanent?

Supertram called it a ‘temporary arrangement,’ whilst the Birley Lane issue is being investigated.

Customers should stay updated via travelsouthyorkshire.com/birleylane, social media channels or public notices at tram stops.

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