Sheffield trains disrupted as CrossCountry services withdrawn due to 'power outage'

Trains to and from Sheffield station have been withdrawn due to a reported power outage

Commuters are being faces with heavy disruption to services at Sheffield train station this morning.

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PA

Operator CrossCountry has announced a power outage at its Birmingham-based headquarters means it has had to withdraw services across its vast network, causing major weekend travel chaos.

The outage began yesterday (Saturday, August 22) and has continued into this morning (Sunday, August 23).

The power outage means the systems used to manage the railway systems are currently unavailable.

Almost all CrossCountry services have been withdrawn until further notice, with the exception of services between Peterborough, Cambridge and Stansted Airport, where a near-normal service is expected to operate.

Train at Sheffield station.placeholder image
Train at Sheffield station. | nw

A spokesperson said: “A power cut in Birmingham city centre has affected the building where our control centre is located. As a result, many of the systems our control teams use to manage the railway are currently unavailable.

“Although colleagues are working hard to safely operate services using alternative processes, CrossCountry services will be significantly disrupted on Sunday, August 23.

“While we will run as many trains as possible, passengers should expect significant reductions to services and cancellations across almost all CrossCountry routes throughout the day. We are sorry to passengers affected by this significant and unforeseen disruption.”

Customers are strongly advised to check their journey before travelling. Ticket acceptance is in place with other train operators across the CrossCountry network.

Those delayed by 30 minutes or more may be entitled to Delay Repay compensation, while those who choose not to travel can claim a refund from their original point of purchase.

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