Stagecoach comes tops for customer satisfaction

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Stagecoach is driving customer satisfaction in several key areas of bus travel, according to a national survey by a transport watchdog.

The leading local bus operator has ranked highly in South Yorkshire with an overall passenger satisfaction rate of 89 per cent in the Transport Focus Survey – four per cent higher than the regional average.

The independent transport user watchdog consulted passengers throughout England to produce the Bus Passenger Transport Focus Survey.