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South Yorkshire Police to recruit more staff to answer emergency calls

South Yorkshire Police's call handing centre
South Yorkshire Police's call handing centre

South Yorkshire Police is recruiting more staff to answer 999 and 101 calls.

The force is advertising the 'contact resolution officer' posts at £17,943 - £19,521-a-year, with extra allowances for shift and weekend working.

A force spokesman said: "As part of a dedicated team, you will be the first point of contact for members of the public in South Yorkshire, dealing with a wide range of emergency 999 and non-emergency 101 contacts, ensuring the right action is taken to meet the needs of the public.

"No two calls are ever quite the same - one minute you could be noting down the details of a stolen vehicle, the next, you might be taking a report of a sudden death. Whatever the situation, we always strive to provide the highest quality of service to our customers.

"As a member of the team, you will be at the centre of policing in South Yorkshire and will find yourself dealing with incidents that most people will not come across in their lifetime.

"You will encounter distressing situations, life-threatening situations and very sad situations. However, it is a hugely rewarding job where no two days are alike and you will feel an immense sense of satisfaction knowing you have helped someone at one of the worst times of their life."

Recruits will be based at the police force's call handling centre at Atlas Court.

To find out more call Julie Humphries on 0114 2196789 or email ContactResolutionOfficerRecruit@southyorks.pnn.police.uk to register interest in the posts before Sunday, February 4.