Sheffield tram boss gets in the hotseat

Margaret Kay, managing director of Stagecoach Supertram in Sheffield.
Margaret Kay, managing director of Stagecoach Supertram in Sheffield.
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Tram passengers have the chance to lay their questions on the line for the boss in charge of Sheffield’s network.

Margaret Kay, the managing director of Stagecoach Supertram, has agreed to answer readers’ questions in a special question and answer session with The Star next week.

It follows similar interviews with Sheffield Council leader Julie Dore and Nick Clegg, Deputy Prime Minister and Sheffield Hallam MP, last year.

Supertram is the operator of the city’s tram service but does not run the infrastructure.

Ms Kay said: “I am delighted to be taking part in next week’s question and answer session.

“It’s very important for me and my colleagues at Supertram to receive feedback and questions from our passengers so that we can improve the services we provide.

“Recently, as well as responding to feedback from customers via traditional mail and email we’ve also been responding to passengers using our Twitter account @SCSupertram.

“This is yet another way of hearing what our passengers, the people of Sheffield, have to say about Supertram.

“As the the tram operator I look forward to answering your questions about our services, vehicles, staff and even the plans for our 21st birthday celebrations.”

Sheffield Supertram launched in March 2014 .

It now covers 18 miles and carries around 40,000 passengers a day. There are 48 tram stops in total.

Send your readers’ questions to reporter Ellen Beardmore at ellen.beardmore@thestar.co.uk or write to The Star, York Street, Sheffield, S1 1PU.

They must be submitted by midnight on Sunday March 1.