Well-loved Sheffield fish and chip shop thanks loyal customers for 'keeping them afloat' during coronavirus lockdown

A Sheffield fish and chip shop has shared their gratitude for their loyal customers who are ‘keeping them afloat’ during the coronavirus shutdown.

Saturday, 25th April 2020, 9:24 pm
Updated Saturday, 25th April 2020, 9:24 pm
Business owner, Rachel Hanif is grateful to the customers supporting her fish and chip shop during lock down.

The Heeley-based Delphine Fish and Chips are one of the many independent businesses across the city trying to survive while the country battles coronavirus.

They are currently running reduced opening hours, from 12pm to 7pm during the week and 4pm till 8pm at the weekend and only allowing one customer in the shop at a time.

Rachel Hanif, who owns the family run business, expressed her thanks for the customers who are still supporting them.

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"I just want to thank all my customers for the support and it's a really difficult time and we're grateful for the support all year round anyway as an independent business.

"But particularly at the moment, they are helping us to get through it and keeping us afloat.

"We know some people have lost their jobs or been laid off so money is tight anyway for families.

"So we do appreciate that they actually come in and help us still stay afloat and are there with us - just so grateful for the support.”

The 45-year-old from Highfield, took the decision to close the business for two weeks when lock down was announced, in order to quarantine with her family.

After experiencing no symptoms in that period, Rachel re-opened Delphine two weeks ago but has been experiencing stock issues ever since.

The fish and chip shop, which prides itself on using local Sheffield produce, can’t find a supplier to provide enough fish and vegan stock to meet the demand.

"It's a juggling act which has had an effect on us as well because we try to keep everything local,” Rachel added.

"We are trying to keep up with the demand so we don't have to shut early and we're not turning customers away.

"Because it's a family business, it has taken its toll stress wise, health wise you're just worrying on a daily basis if you can keep up the demand and trying to.

"You can be sitting on your phone at two or three o'clock in the morning, trying to see who you can source for certain items.”