Free 'doorstep delivery' offers a lifeline to vulnerable during lockdown

"We don’t want anybody left behind this winter,” says Morrisons Hillsborough community champion, Denise Mills.
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“That’s why we’re offering a free Doorstep Delivery service to anyone in the area who’s elderly, vulnerable, or self-isolating, to help them get the groceries they need.

"We’ve even extended this service now for students, or those who simply aren’t comfortable coming into store, for a small charge.

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"You can order the groceries you need over the phone, and pay contactless when they're delivered to your door the next day by a colleague from your local Morrisons store."

Doorstep Delivery service is available for free to elderly, vulnerable or self-isolating people living within ten miles of the storeDoorstep Delivery service is available for free to elderly, vulnerable or self-isolating people living within ten miles of the store
Doorstep Delivery service is available for free to elderly, vulnerable or self-isolating people living within ten miles of the store

The supermarket launched the service when the country first went into lockdown back in March, and it quickly proved to be popular with elderly and vulnerable people in Hillsborough.

In the last four months, nearly 3,000 people have made use of the service, with the supermarket delivering to between 20 and 25 households a day.

Community services manager, Andrea Brook, added: “We take the orders over the phone, and send them down to be picked for the next day.

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"Our delivery drivers have handheld devices with them for contactless payment, and the items are then left on the doorstep.

Doorstep Delivery service is available for free to elderly, vulnerable or self-isolating people living within ten miles of the storeDoorstep Delivery service is available for free to elderly, vulnerable or self-isolating people living within ten miles of the store
Doorstep Delivery service is available for free to elderly, vulnerable or self-isolating people living within ten miles of the store

"If anyone is particularly fragile, and needs help taking their shopping inside, our delivery drivers will ask them to move to another room while they carry it inside for them.

"There’s no charge for this service for our elderly, vulnerable, and isolating, and then just a £2.50 charge for students, and £4.50 for everybody else.”

If you live within 10 miles of Morrisons Hillsborough and wish to use the service, call 0345 611 6111 and select option 5.

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