Customer’s front teeth 'knocked out' by metal object found in Sheffield supermarket-bought pizza

Keith Bush, aged 62, of Nether Edge, bought the ‘stonebaked and hand stretched’ spicy beef pizza for £3 from Waitrose on Ecclesall Road on Tuesday, December 8.

However, when he came to eat it later that night, a metal object about an inch long and 10-12 millimeters wide - with a centimetre long screw through the side of it - curtailed his enjoyment.

Keith has since lost his two front teeth on the bottom of his jaw and says he hasn't been able to eat properly for a week.

He has also complained to the retailer about the dangerous incident and intends to get legal advice on accessing compensation for his dental costs, distress, pain and suffering.

He said: “I couldn't believe it. The object was right in the centre of the pizza where I took my first bite.

“I had a dental appointment earlier this week to assess the damage and I think at least four of my teeth will need removing.

“I’ll be seeing my solicitor.”

The Amazon delivery driver said he presumes the offending item must have fallen off the factory machinery which makes the pizza and embedded itself in the dough.

“My teeth are secondary really,” he said. “If I’d have swallowed it I could have had serious internal injuries - it could have even killed me.

“I went into the shop again to tell them what had happened and they offered me a different pizza. An expensive Pizza Express one. But I’ve gone right off them now.

“The only thing I want now is two new front teeth.”

Keith has since raised the issue with Waitrose customer services who say they are investigating his complaint.

A Waitrose & Partners spokesperson said: "We're really sorry Mr Bush had this unpleasant experience.

“Our customer services team is in touch with Mr Bush directly and we have received the item which is now with our supplier for urgent investigation."

In these confusing and worrying times, local journalism is more vital than ever. Thanks to everyone who helps us ask the questions that matter by taking out a digital subscription or buying a paper. We stand together. Nancy Fielder, editor.