Parking disc

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I am trying to do what I am asked, apply for a form to renew my disabled parking disc at least six weeks before it expires.

Over the last two weeks the only response I get from the given number is a recorded message saying that the council have extended the validity of discs, but only for use in council-run car parks.

Where are the shops, the GPs surguries and the hospitals with such car parks?

Why has this obviously overworked department been allowed to run down?

Will the council pay my parking fine when I am caught using an out-of-date permit? Answers required please.

Elderly, disabled, cancer sufferer