New Sheffield store Monki forced to apologise to customers after its opening day party

New Sheffield store Monki has been forced to apologise to customers after using plastic confetti during its opening day party.

Friday, 15th November 2019, 11:01 am
Updated Friday, 15th November 2019, 5:54 pm

The Swedish fashion store made its long-awaited opening on the ground flood of Grosvenor House on Saturday with customers queuing round the corner to get in.

Monki and Weekday have both signed up to Heart of The City II, becoming the first retail tenants within Sheffield council’s £470m transformative city centre scheme.

Monki held a huge opening party on Saturday, offering early customers prizes and giveaways to celebrate its Sheffield opening.

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Monki in Sheffield

But, some shoppers were less than impressed with their use of confetti to mark the opening.

One shopper took a video of the plastic confetti lining the pavement outside the shop following their opening before posting it on Twitter.

They wrote: “Geat that brands are moving into the redevelopment areas in Sheffield city centre but @monkiworld was there really any need for your new store to litter the streets with plastic on your opening day? It's 2019, you know better so do better.”

The customer added that they saw ‘no signs of an attempt’ to clear up the confetti, adding that it had ‘blown into the roads and down the street’.

Replying on Twitter, Monki said that they would try their best to remove the confetti and ensure a similar incident would not happen in the future.

They said: “We are very sorry about this incident. We are trying our best to remove all the confetti and have the area as clean as possible. We will ensure that a similar incident doesn’t happen again. Love, Monki”