Two Sheffield centres for people suffering mental health problems have been told to improve - after industry inspectors found them failing patients in several key areas.
The Care Quality Commission has given Sheffield Health and Social Care NHS Foundation Trust 28 days to respond to its reports at the Michael Carlisle Centre in Osborne Road, Nether Edge, and the Longley Centre in Norwood Grange Road, Longley.
But Kevan Taylor, Trust chief executive, said the report also contained many positives about the care provided across the Trust’s 11 centres and “competent, knowledgable, friendly and helpful” staff.
The Michael Carlisle Centre provides hospital services for people with mental health needs, learning disabilities and problems with substance misuse, and the Longley Centre cares for people with acute mental health problems.
Both were visited last month by inspectors who found the Michael Carlisle Centre failing in three areas, and the Longley Centre not meeting five key standards.
Areas of concern in Nether Edge included “weak” medical record keeping and patient consent.
The report said: “We are concerned there was no systematic and clear recording of assessments of a person’s capacity to make decisions for people who were either detained or informally admitted.”
There were also concerns about the robustness of patients’ risk assessments - a shortfall inspectors said had the potential to place patients and others at risk of harm.
There were also issues about patient consent at the Longley Centre, as well as problems with suitable and effective risk assessments.
The watchdogs highlighted concerns about infection control measures, and felt clear glazing in some areas could affect patient privacy.
But Mr Taylor added: “Overall we achieved 95 per cent compliance against the 16 essential standards of quality and safety, across each of our 11 registered locations. By the CQC’s definitions, there were no major concerns identified. Two outcomes were identified as moderate concerns, the remainder being minor concerns.
“We are absolutely committed to delivering on the required improvements. Work has already started.”