LNER eases ticket restrictions for Doncaster rail passengers to help social distancing

Rail firm LNER is easing ticket restrictions for passengers to help with social distancing.

By Darren Burke
Saturday, 15th August 2020, 11:32 am

The rail operator is easing ticket restrictions on Fridays to spread demand throughout the day, further supporting customers in maintaining social distancing when travelling by train.

The move, which comes into full effect from Friday 21 August, allows customers to purchase Super Off-Peak tickets throughout the entire day on Fridays.

Restrictions are being eased on all routes to and from London King’s Cross and Stevenage except for customers travelling between Stevenage and London King’s Cross and vice versa.

LNER is introducing changes to its ticket restrictions.

It is set to make a big difference to customers, as Fridays are traditionally one of the busiest days of the week with both business and leisure travellers on the move.

Whilst demand has not yet reached pre-lockdown levels, Friday services have continued to be some of the most popular.

Suzanne Donnelly, Commercial Director at LNER, said: “Relaxing our restrictions on Fridays allows us to spread demand across the entire day, helping our customers to maintain social distancing, save some money and have more choice about when they travel.

"Combined with our reservation-only services and the enhanced cleaning of our trains and stations, this will allow us to further provide both a safe and enjoyable experience for our customers.”

Transport Secretary Grant Shapps said: “I very much welcome LNER’s decision to ease ticket restrictions, which will help free up more space for social distancing by giving passengers more choice on when they travel.”

Friday restrictions will remain eased until January 4 2021.