Let's ban small print on deals

Trading Standards should look into misleading claims made by mobile phone and broadband providers.

Most offer unlimited texts, minutes or broadband. At the side of the word 'minute' is a tiny star. When this is checked it states 'fair usage policy applies'. I have tried to find out what some of them mean by this but only get vague answers, except one company which said it meant up to 20MB broadband usage.

If a deal is unlimited, how can a provider limit it? In my book unlimited means I should be able to use their product 24/7. The Government should ban small print. Terms and conditions should be in extra large print because small print is designed to catch people out.

Bill Machin, Fulton Rd, S6

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