JULIA Hodson’s dealings with a gift company ground along so slowly they are best measured not in months, but in Christian festivals.
The 68-year-old ordered two watches and two wallets to arrive by Christmas. They didn’t.
It was almost Advent when Julia, of Watersmeet Road, Rivelin, Sheffield, sent a cheque to Easylife in Kent, to cover the cost of Alpine army timepieces, batteries, and wallets.
Post-Christmas she decided to set about requesting a refund.
She wrote to customer services asking for her money back. She says there was no response, so she rang again and then sent a letter.
This kept her occupied right through Lent.
Easter had come and gone before she sought not-so-divine intervention from Action Desk.
She said: “Four months have now passed, Easter has gone, and I have not received my money.
“I’ve had enough.”
AN Easylife spokesperson apologised and said they had got the wrong address.
Two cheques had been raised to cover the cost of a full refund to Julia as well as her postage and phone calls.
They have now arrived, one for £41.84 and the other for £3.
Easylife is an order line for 10 companies.