‘Inadequate’ Sheffield care home fails second inspection in six months

Carrwood House, Sheffield
Carrwood House, Sheffield
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A Sheffield care home has been branded ‘inadequate’ after a government watchdog discovered a raft of failings.

Carrwood House care home, on Grimethorpe Road in Burngreave, was rated unsafe, ineffective, unresponsive and not well-led by management by officials from the Care Quality Commission.

Out of five categories, four were given the lowest rating available.

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Inadequate Sheffield care home fails second inspection in six months

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The damning report revealed care records were not complete or up to date and there was no evidence that people’s views and aspirations were taken into account when care records were reviewed.

Inspectors also found that not all medicines were stored safely and discovered gaps in medication administration records which meant people may not always have been given their medicines at the right time.

Medication administration records were not regularly audited to check that medicines were given to people as prescribed, the report said.

The home had already been rated ‘inadequate’ by the CQC in a previous inspection in October 2015 and was subsequently placed in special measures. Another inspection in April this year found there ‘wasn’t enough improvements’.

Social Services at Sheffield Council and the Sheffield Clinical Commissioning Group told government inspectors they were ‘continuing to jointly monitor’ the service and trying to support the registered provider to improve as they had ‘concerns’ about the level of risk to people living at Carrwood House.

Residents who were interviewed said they felt cared for when asked by inspectors on the latest inspection.

But bosses at Carrwood House have refuted claims made in the latest report.

Care home chiefs said they didn’t wish to comment on specifics, but did defend their staff and said they would show through ‘legal proceedings’ they ‘meet the standards expected from them.

But a senior CQC figure said the home had ‘let down the people in its care’.

In a statement, a Carrwood House spokesman said: “We do not agree with the CQC’s findings.

“In the legal proceedings, we will clearly demonstrate that we are a professional organisation who at all times provide care to all our residents and safeguard them from harm which meets the standards that are required from us.

“All our staff are dedicated professionals providing care of a very high standards.”

But Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the north, said the home needed to improve and the report raised ‘significant concern’.

“People who use care services are entitled to services which provide safe, effective, compassionate and high quality care,” she said.

“It is a matter of significant concern that Carrwood House has let down the people in its care and this must not continue.

“We have been working with Sheffield City Council and Sheffield Clinical Commissioning Group to ensure that people living at the home are not placed at risk.

“We will continue to monitor this care home and if not enough improvement are made, we will not hesitate to take further enforcement action.”