Hillsborough residents without water for four days 'can't even have a shower before Christmas do'
Residents in Hillsborough left without water or heating since Saturday say they are “fed up” of not getting answers.
A leak has left homes on Parkside Road, Winster Road and Penistone Road with nothing but a trickle since the weekend.
The massive drop in pressure has meant people are unable to use their boilers, washing machines, or even flush their toilets for days.
One woman, Hazel Torrington, told The Star she wasn’t even able to have a wash before her Christmas do.
“I know one woman around here who has just had a newborn baby and can’t even put the heating on,” said Hazel.
“Another elderly woman couldn’t even have a bath before attending her friend’s funeral.
“There’s nothing but a slow trickle coming out the taps and the water looks cloudy. I would have to leave my glass there 20 minutes to get a drink.”
Hazel is in a group chat with other neighbours and says between them they have submitted dozens of complaints and calls to Yorkshire Water.
However, she says utility company’s response has left them “fed up” and “feeling like such a low priority.”
“We feel we are constantly being fobbed off,” she said. “I have lost count of the number of times we have been told that the leak causing the issue would be fixed in a few hours.
“On Sunday night, a crew arrived at 10pm. Then they dug a hole and left. They said they couldn’t do any more before of a streetlamp.
“Every time we speak to contractors outside they say something different.
“On Monday, another team arrived and worked for a few hours before they were then called away to ‘another job’ so clearly ours wasn't classed as urgent enough.
“When I called Yorkshire Water, the advisor said ‘can’t you just go to your neighbours for a shower?’ They have no idea how it’s affected everyone at once.
“I don’t have a car and can’t be lugging huge bottles of water home from the shop, and there are elderly people living here in the same position.
“We have had no offer of water, having been just simply told if we want some we have to go and buy our own and save the receipts.
“We are at the end of our tether.”
Residents were also recently informed how the average household bill for Yorkshire Water customers increased by 29 per cent in 2025, or around £11 a month. Futher increases are set to come in 2026.
A spokesperson for Yorkshire Water said: “Some customers in the S6 area of Sheffield may be experiencing low water pressure due to a burst main. This has taken a little longer to plan and complete, due to its location and needing third party support to safely remove a live lamppost. Our contract partners M Group are currently on site to complete the repair as quickly as they can.
“We understand that this can be frustrating for our customers and we would like to thank them for their patience as we carry out this important repair, our team is working as quickly as they can to return supply back to normal.”