A woman has won a five-figure payout after she suffered years of untreated dental decay which left her in agony over the festive season.
Accounts assistant Tammy Wilde, from Rotherham, was awarded a £10,000 out-of-court settlement following treatment at Prime Dental Care Ltd practice, in Maltby.
She visited the practice, on Rotherham Road, and saw dentist Anil Mangat when one of her back molars started causing her distress.
Mrs Wilde said: “I suddenly felt pain like I have never felt before. I had never really experienced toothache, and I was a regular visitor to my dentist attending check-ups and appointments over a period of seven years. I was enjoying Christmas with my family when I experienced pain that brought me to screaming tears.”
Mrs Wilde, aged 39, was seen on December 30, 2014 when she was told she must have the tooth removed.
She said: “I couldn’t believe that this was the only thing that could be done but I trusted him – he was my dentist after all and had been looking after me for years. As the tooth was removed I heard a loud cracking noise which I thought was to be expected and I went home as normal.”
The next day she suffered severe pain brushing her teeth and at an emergency appointment she discovered the dentist had fractured the tooth next to the one she removed.
Mrs Wilde contacted the Dental Law Partnership, who took on her case.
She added: ““The whole thing was an absolute shambles. I went in with one problem which they had caused through neglect and they made it even worse.”
Jonathan Owen, assistant solicitor at DLP, said the level of neglect was over a seven to eight year timeframe.
Dr Mangat said: “While I do not agree with the facts conveyed by The Dental Law Partnership, I am limited in what I can say because of patient confidentiality.
“However, I am pleased the matter has been brought to a satisfactory conclusion so that all parties can now move on.”