A Sheffield dementia care home's new boss has been praised as 'truly inspirational' after turning it into a model of improved practice in just five weeks.
New manager Adele Stokes' dedication and swift action rectified an unsatisfactory and inadequate inspection report at Leahyrst Care Home, in Upperthorpe.
The Lord Mayor of Sheffield, Coun Denise Fox, met staff and residents and was one of the first visitors to the improved specialist dementia care home.
Adele's dedication to duty received high praise from Roy Young – Managing Director of Broomhill-based Silver Healthcare Limited that also runs Rosebank Care Home and Fulwood Lodge Nursing Home.
He said: “Adele’s knowledge, drive and compassion can only be described as exceptional. She has completely changed the culture of the home. She is truly inspirational – she even moved in to the home 24 hours a day to ensure she could address all issues that arose and maintain the safest possible environment.
“Adele and her team are leaving no stone unturned as they continue to meticulously address and rectify all areas that need attention.
“We’ve been providing good care in Sheffield for the past 30 years and have never received such an unsatisfactory report before.”
Adele, who has worked in public and private care sector for the past 33 years, said: “Only by working very closely and transparently with the Care Quality Commission, Clinical Commissioning Group and Sheffield City Council were we able to achieve such positive results, in a relatively short period of time.
"Their support and invaluable expertise has been exceptionally beneficial”.She said: “Every resident we deal with is “someone’s loved one” and our behaviour and standards must reflect that constantly without question. You cannot compromise on respectful and dignified care; it should be the very essence of all that we do.
“I’ve seen practice that has brought me to tears in my career – that would never ever happen on my watch. I demand nothing but the very best for the Residents and families that put their trust in us. We’re in a very privileged position being allowed to care for people's relatives and it is a true honour to impart the knowledge gained in turning around Leahyrst to other care providers.”