Rotherham care home ordered to improve after being found inadequate

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A care home in Rotherham has been ordered to improve after being found inadequate by inspectors.

Laureate Court on Wellgate was found to be failing to provide care which was safe, effective, responsive or well led.

It follows an unannounced inspection by the Care Quality Commission in November. But the care home says improvements have already been made.

The home, which is run by a company called Orchard Care Homes, provides accommodation and nursing care for around 80 people with nursing needs and dementia.

Inspectors identified a number of areas for improvement, after reporting insufficient staffing levels and concerns about the cleanliness and hygiene of the home.

Debbie Westhead, deputy chief inspector of adult social care in the north for the CQC, said: “We found that the care provided at Laureate Court care home fell a long way short of what we expect services to provide.

“There are a number of worrying aspects in the home, including basic hygiene procedures and insufficient staffing levels. We have told the provider they must take action to resolve the issues we identified.

“We have made it clear that we will return to the home to check that the necessary improvements have been made. If not - we will take further action to make sure that people living there receive care which is safe, effective, caring and responsive to their needs.”

A spokeswoman for Orchard Care Homes said: “CQC visited the home earlier this week and the positive feedback means that we are confident that the issues raised in the report have been addressed. Clearly we were very concerned about the earlier report in November.

“We immediately put a new management team in place and a robust action plan that included a significant increase in nurse pay rates. The nationwide shortage of nurses is well documented and Rotherham is a particular issue.”