Nightmare trip prompts payout

editorial image
Have your say

A Sheffield family are among 70 holidaymakers awarded settlements over a ‘nightmare’ holiday in Egypt.

The family, including two children, were among dozens of British tourists whose trips to a luxury Egyptian resort in 2012 were ruined by an outbreak of gastric illness.

Lawyers from Irwin Mitchell have secured over £350,000 from tour operator First Choice for the group.

A judge at Birmingham County Court has approved settlements for 32 children, some of which will now receive damages of up to £20,000 each.

Holidaymakers had travelled to the luxury four-star Tropicana Sea Splash Resort in Sharm El-Sheikh. The site has now changed its name to the Sea Beach Resort & Aqua Park.

The group claimed food was served undercooked, raw sewage was seen coming up through the drains near to the children’s pool, food was seen to be recycled from previous meals and cross contamination of raw and cooked meats was seen.

Guests suffered symptoms including sickness and diarrhoea, leaving a number of them needing medical treatment and some guests with serious infections - Salmonella poisoning and Cryptosporidium.

Lawyers representing 73 holidaymakers who stayed at the resort between May 19 and August 23 2012 have secured payments for them against First Choice Holidays, despite the tour operator failing to either admit or deny liability.

Jatinder Paul, a solicitor and international personal injury lawyer at Irwin Mitchell, said: “We understand that First Choice no longer advertises this resort on their website but our clients were unfortunate enough to go there and have terrible experiences as a result.

“Many guests had to seek medical assistance whilst abroad and upon returning home, and they are now understandably relieved to have received compensation for the pain and suffering that they have gone through, re-imbursement of their financial losses and expenses and damages for their ruined holidays.”

First Choice did not wish to comment on the settlement.