Doncaster hospital staff experience harrassment

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A quarter of workers at the trust which runs Doncaster’s hospitals say they experienced harassment last year.

The annual NHS Staff Survey reveals that 26 per cent of staff at the Doncaster and Bassetlaw Hospitals NHS Foundation Trust had experienced harassment or bullying from a patient, service user or a relative of one.

Three per cent of those taking part in the survey said they had experienced it three times.

And 17 per cent of staff who responded to the survey said they had suffered physical violence from a patient, service user or a relative of one.

The figures were a reduction on the previous year’s statistics.

The figure for harassment from patients in the trust which runs the hospitals in Barnsley was 29 per cent, and in Sheffield it was 27 per cent.

The Barnsley figure for staff suffering violence from patients service users or their relatives was 15 per cent, and the Sheffield figure was 18 per cent.

A spokesman for the Doncaster and Bassetlaw trust, which runs the Doncaster Royal Infirmary and Mexborough Montagu Hospital, said: “The national NHS Staff Survey is a useful barometer for how our staff feel about working for the trust.

“We are pleased that we improved our scores in a number of key areas this year, particularly the ‘Top Five’ improvements in training and development and communication between senior management and staff.

“We also improved our score in the fairness and effectiveness of incident reporting procedures.

“Other positives were the reductions in the number of staff feeling that they experienced discrimination and the number of staff being harassed, bullied or abused by patients, relatives or the public.

“While we take the positives, we will also look at those scores that were not ideal.

“We will see what can be done to address them before next year’s survey.”