Glitch affected ticket bookings

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THEATREGOERS in Sheffield experienced problems booking tickets when a computer glitch hit the city’s box office network yesterday morning.

Customers at venues including The Crucible, Lyceum, City Hall and Sheffield Arena were unable to pay with credit or debit cards after the problem affected the Sheffield Venues Ticketing Network system.

The technical hitch meant card payments were not being accepted online or at box offices, and only cash bookings could be taken.

A Sheffield Theatres spokeswoman said the problem lasted for around an hour-and-a-half.

“The system for the whole of the network went down,” she said. “Signs were put out letting people know. It’s all up and running again now and people can book again.”