DVLA bans Excel from database

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MOTORISTS can park without fear for three months after the DVLA banned Excel Parking from using its database.

The Sheffield company will be unable to send £60 ‘fines’ to drivers who uses any of its camera-controlled car parks.

It was suspended for breaching the British Parking Association’s code of practice.

Excel makes about 20,000 requests for addresses every three months. The ban will cost it tens of thousands of pounds in lost income. It issues tickets for staying too long or failing to input number plate details correctly.

But many drivers claim that £60 is excessive and legally unenforceable. Excel has never proved it has won a court case over non-payment. Despite this 40 per cent of motorists cough up on receipt of a letter.

Roads Minister Stephen Hammond said: “We take our responsibility to protect information seriously. That is why information is only provided under strict controls to parking firms who meet the standards set by the accredited trade association and are compliant with its code of practice.

“If it is brought to our attention that a company does not meet the necessary standards, we will investigate. If the allegations are proven we will stop the release of keeper information to them.”

A DVLA spokesman said Excel’s signage had breached the code.

An Excel spokesman said they had no comment. Its website had no mention of the ban yesterday.

A firm it uses to chase non-payers, Surrey-based Roxburghe debt collectors, was banned for three months.

The DVLA. charges BPA members BPA £2.50 for address details and received £2,395,402 last year.