Doncaster woman's shock after finding knife inside Amazon parcel for grandson

A Doncaster woman has spoken of her shock after finding a knife inside an Amazon parcel for her grandson.
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Sammy Smith ordered a pair of Kickers trainers from the online retailing giant but was stunned when she opened the package to find a large, yellow knife, which she believes is a box cutter, tucked inside.

She said: “You don’t expect to open a parcel and find a dangerous knife inside.

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"I dread to think what would have happened if it had been opened by my grandson.

The knife that was found inside an Amazon parcel ordered by Sammy Smith.The knife that was found inside an Amazon parcel ordered by Sammy Smith.
The knife that was found inside an Amazon parcel ordered by Sammy Smith.

"It was there, sitting on top of the parcel with the blade out. I was just absolutely stunned when I opened it.”

Mrs Smith, who lives in Balby, says she believes the parcel came from Amazon’s Doncaster warehouse, the order for the £25 blue shoes arriving the day after she placed it online.

"It came the following day, so it didn’t come far,” she said.

"It’s very worrying that things like this can happen.”

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She says she contacted Amazon and after a series of calls and complaints, the firm agreed to refund her the cost of the shoes for the distress caused by the delivery.

Added Mrs Smith: “They weren’t very helpful and didn’t seem concerned that a knife had ended up in the parcel.

"They should be able to trace back how it got there and who might have put it inside the parcel. I'd just like an explanation of how it happened.”

A spokesman for Amazon said: “Safety is our number one priority. We are investigating the matter and are taking appropriate action.”

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