New number for police non-emergency calls

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a TELEPHONE number to report non-emergency incidents to the police in South Yorkshire has now been launched.

The 101 number should be used for all general enquiries and incidents which do not need an urgent response.

Callers used to ring 2202020, but the number is being phased out.

The switchover coincides with Bonfire Night weekend, traditionally one of the busiest of the year.

Superintendent Adrian Moran, Head of Communications, said: “101 will not change the way South Yorkshire Police respond to non-emergency calls but it will make it easier for the public to contact us.

“101 provides the public with an easy-to-remember number, in addition, every call will cost a flat rate of 15p regardless of whether you are calling from a landline or a mobile phone or how long the call lasts.

“It is important that our communities know how to contact us and the most appropriate way to contact us to resolve their issue.

“Calls to the 101 number will be answered by specially trained staff here in South Yorkshire – residents will not find themselves speaking to someone in another part of the country.”

The 101 number has been used in Sheffield since 2006 as part of a partnership between South Yorkshire Police and Sheffield Council and currently takes more than 5,000 calls per month.

It was set up to report non-emergency incidents and council issues, including vandalism, nuisance noise, abandoned vehicles, fly-tipping and broken street lighting.

A police spokesman said: “In an emergency – when a crime is in progress or life is at risk – always call 999.”