Beyond the call of duty for Sheffield cabbie

Patricia Crawshaw , with Taxi Driver Mike Sheldon
Patricia Crawshaw , with Taxi Driver Mike Sheldon
Have your say

A KINDLY Sheffield cab driver went above and beyond the call of duty to keep an elderly customer safe.

Big-hearted Mick Sheldon showed his community spirit when he refused to let pensioner Patricia Crawshaw from Crosspool risk a fall in severe winter weather.

Loyal customer Mrs Crawshaw called Mercury Taxis to take her to the local shops to stock up on food essentials.

But when driver Mick, aged 48, arrived at the job he believed the snow and ice on the pavements were too dangerous for the elderly lady to venture out on.

So he took matters into his own hands and delayed his workday to go and fetch her groceries himself - at no extra cost.

And Mrs Crawshaw, of Barholm Road, was so impressed with the good deed she wrote to the boss of the cab company to commend his employee’s actions.

She said: “When the driver arrived, the ice was so bad, he was worried I could not walk up the slope to him, and he could hardly get down the slope to me. He said I could not go out.

“I usually get about fine but it was a bad day. So he went down and got my shopping for me - essentials to last me a few days until the weather got better.

“He came back with all the receipts for everything.

“I thought it was wonderful of him. You don’t get many people doing good deeds like that these days.”

Mr Sheldon, a driver with Mercury for 18 months, said: “She couldn’t believe I only charged her the normal fare, nothing for the time to do the shopping, but Mrs Crawshaw is a valued regular and I think our senior citizens need a bit of looking after.”

Dermot Griffiths, Mercury’s general manager, added: “Customer care is at the heart of our firm, so we really appreciate our customers who take the time and trouble to write in.

“We have already told Mick how much we appreciate those drivers who go above and beyond the call of duty when snow and ice present a hazard.”