SOCIAL services in Sheffield are making good progress on recommendations for improvements – but the department still needs to ensure training of staff at private care homes is improved.
An Assessment from the Care Quality Commission watchdog, being discussed at a meeting of Sheffield Council’s cabinet today, said the authority has “continued to develop its services over 2009/10 in order to transform adult social care” – with its policy of developing personalised support.
Inspectors rated the council as performing “well” and “excellent” in areas of performance assessed.
They said safeguarding processes have been strengthened with the appointment of an independent chairman and stronger governance processes – and that 84 alerts and referrals over the year were dealt with properly, and “in a timely manner”.
Some 83 per cent of council staff have had the relevant safeguarding training, but only an estimated 32 per cent of independent sector staff – which the commission says must be increased.
The Care Quality Commission said complaints about adult social care in Sheffield reduced by 30 per cent in 2009/10 – and that the council had “demonstrated” lessons learned from each case.