Primark reveals the big changes made to Sheffield store when it reopens next week

Primark, along with other non-essential shops, is set to reopen on June 15 as the Government eases lockdown restrictions.
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In order to comply with social distancing rules, strict regulations will be in place in the shop on The Moor to keep customers apart and limit the spread of coronavirus.

Primark CEO, Paul Marchant, said: “We know that life for our customers is going to look different for a while. We want our stores to be safe and reassuring places to shop and work.

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“While it might take a little longer to get into our stores, once inside, customers will find all their favourite Primark products and we have worked hard to make sure that clear signage and extra help will be there to guide them through the changes we have made to allow for social distancing.

Primark on The Moor.Primark on The Moor.
Primark on The Moor.

“We will adopt all government safety advice as a minimum in our stores and have benefited from our experience in the other markets in Europe where we have already opened successfully.”

These are the rules that will be in place in the stores.

A strict social distancing protocol:

Limits on the number of customers allowed in store at any one time to allow for the appropriate distance in between customers and employees, following government guidelines.

Clear signage and floor decals, as well as dedicated employees and additional security staff, to guide customers through the store in a way that limits contact with others.

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Every second till will be closed to allow more space between customers and between employees.

Personal protection for employees and customers:

Hand sanitiser stations will be made available at the entrance and on the shop floor and back of house for employee and customer use. Face masks and gloves will be made available to all Primark employees.

Perspex screens have been installed on tills to protect customers and employees.

Increased in-store cleaning:

The frequency and rigour of store cleaning will increase, particularly around high frequency touchpoints such as tills, escalators, lifts, and employee areas in back of house.

Full details of the safety measures we will introduce in store can be found below.