Sheffield care home fails inspection for second time in three years

A Sheffield care home has been branded ‘inadequate’ after failing a Care Quality Commission (CQC) inspection.

By Dan Hayes
Wednesday, 22 May, 2019, 17:41

When it was inspected in March, Porterbrook care home on Tapton Crescent Road in Crosspool was found to be in breach of five separate parts of the Health and Social Care Act 2008.

These included regulations on safe care and treatment, good governance, staffing, the need for consent and employing ‘fit and proper persons’.

The Porterbrook Care Home, Tapton Crescent Road has been rated as inadequate by the Care Quality Commission.

It was also found to be in breach of Care Quality Commission regulations that require them to notify the watchdog of incidents that affect the health, safety and welfare of people who use the service.

In particular, the report said that staff recruitment processes at the care home were ‘not safe’, and there was no effective tool in place to work out how many carers were required to safely meet people’s needs.

It also said that staffing levels at the weekend were of ‘particular concern’ to people, their relatives and staff, and some residents had not received their medicines as prescribed.

It went on: “Records did not reflect whether a person had capacity to make decisions about their care and treatment.

The Porterbrook Care Home, Tapton Crescent Road has been rated as inadequate by the Care Quality Commission.

“There was no evidence to show whether people were supported to have maximum choice and control of their lives nor whether staff supported them in the least restrictive way possible.

“Staff did not receive regular supervision in line with the registered provider’s own policy and procedure.

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“The service was not well-led and there continued to be a lack of effective governance and oversight by the provider and registered manager.

“The quality assurance and audits systems in place to monitor and improve service delivery were not regularly undertaken and were not completed accurately.”

The Porterbrook Care Home, Tapton Crescent Road has been rated as inadequate by the Care Quality Commission.

The last time the care home was inspected by the CQC in April 2018 it was given a ‘requires improvement’ notice.

It was, however, found to be inadequate in 2017 and has now been put into special measures by the CQC for the second time in three years, meaning it must improve its quality of care within a ‘reasonable time’.

The report did find that staff were conscious of guarding against abuse, supported people to live healthily, gave them privacy and treated them with dignity and respect.

It said: “All the people and relatives we spoke with made positive comments about the care provided by staff.

“There was a range of events and activities available to people living at The Porterbrook, which people told us they enjoyed.”

The company which operates Porterbrook care home - Tapton Care Ltd - were given the opportunity to respond but have not yet done so.