More than 3,600 complaints made about Sheffield businesses allegedly flouting Covid rules

The council said it responded to such reports ‘as quickly as possible’ to ensure the rules are being followed and to take action against firms which are failing to comply.

The figure emerged after a video was shared online showing customers breaking the rules at Mosborough Pizza & Kebab House by eating inside the premises and failing to wear masks or observe social distancing.

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The owner of the takeaway apologised and insisted he had spoken to staff but said he and his employees had faced abuse for asking people to obey the rules and pleaded with customers to make their lives easier by sticking to the restrictions.

Sheffield Council said no complaints about that business had been received from the public but that it would now be making a visit and would work with the owner to make sure it operates safely.

Steve Lonnia, the council’s head of licensing, said: “Throughout the pandemic and at every stage of government restrictions, we have had teams out seven days a week monitoring business activity and responding to complaints.

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"So far more than 11,000 interactions have been made, 400 in the last seven days alone, to support businesses in Sheffield, ensure rules are followed and enforce against those who don’t.

"We make general visits across the city – some planned, some not – with resources often focused on places known to us and areas where infection rates are high.

“We have received more than 3,600 complaints about non-compliant businesses from members of the public and we respond to these as quickly as possible.

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"No complaints have been made about this particular business, but we have arranged a visit to check they understand the current rules and have the relevant measures in place to uphold them. We will work with them to make sure they are Covid compliant going forward.

“To help us keep the city’s businesses operating safely, we ask people to report concerns directly to us at [email protected] as soon as possible.”