Most ‘happy’ on Sheffield tram rides

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More than 90 per cent of tram passengers were happy with their journey in Sheffield, according to a report.

The first Tram Passenger Survey found 94 per cent of people were very or fairly satisfied with the Supertram experience overall.

Margaret Kay, managing director of Stagecoach Supertram in Sheffield.

Margaret Kay, managing director of Stagecoach Supertram in Sheffield.

Other findings show that 70 per cent of fare payers were happy with the value for money of their ticket and 84 per cent with the punctuality of services.

Margaret Kay, managing director of Supertram, said: “South Yorkshire has an excellent public transport network and this latest survey shows that Supertram is leading the way.

“That’s why we’re so focused on offering great value, integrated travel so people can make the most of tram and bus services.

“We offer high-quality, great value, fast, frequent and punctual tram services which connect easily to other modes of transport and it’s great to see that our customers have recognised that.”

Passenger Focus carried out the survey of all tram services in England.

In Sheffield results were based on 723 interviews with passengers.

Some also raised concerns about the behaviour of others riding the tram, with rowdy behaviour, passengers under the influence of alcohol, loud use of mobiles or music, fare-dodging and feet on seats the main worries.

David Young, deputy interim director general at South Yorkshire Passenger Transport Executive, said: “Supertram has grown to become a key part of our transport network in South Yorkshire and we are looking forward to adding to that network once our additional tram vehicles arrive in a year and when the new Tram-Train pilot begins operations out to Rotherham in around 18 months.”

What you’ve been saying:

Sam Schofield - “Personally, I think Sheffield’s tram system is great, just a bit on the expensive side.”

Jim Wilson - “Can’t fault the tram system but Stagecoach don’t cover themselves in glory during tram works

Rory Shield - “It’s okay when there isn’t a replacement bus.”

Benjamin King - “If only you could take bikes on trams like you can local trains.”

Hatty Collier - “Chocolate bars did the trick then?”

Sandra Corcoran - “Riding the tram into Sheffield beats rush hour traffic.”