Freight expert in Russian challenge

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When filtration specialist Xtract won a major order from Russia, it faced a daunting task.

Making the equipment, which recovers valuable chemicals from a sanitary ware glazing plant was the easy part.

The big task was to get the finished equipment through no fewer than 11 customs posts in seven countries in less than two days.

So, despite being in Stoke-on-Trent, Xtract turned to freight management company 512 and the Sheffield International Freight Terminal to arrange the 2,600-mile delivery.

Xtract project engineer Andrew Frost said: “It was a critical shipment for the company which we couldn’t afford to go wrong.

“It had to be delivered on time and intact.

“Everything was all linked to the timing of installation including payment, and everything worked well.”

Although 512 has worked with Xtract before, this was the first time the Sheffield firm had shipped a complete filtration system for the company.

Karen Mosley, head of business development at 512, added: “Xtract is an experienced exporter and we had worked with them on a number of smaller shipments over the last few years.

“This culminated in our support in delivering this important piece of machinery.

“Russia can be a challenging location to export to, but we were able to take the headache and worry away from Xtract to manage the shipment process and make it a simple journey for everyone involved.”

512 provides a full range of export and import services to businesses. It manages up to 200 export consignments a day to thousands of locations around the world.