Care homes told they must perform better

Debbie Westhead
Debbie Westhead
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Two Barnsley care homes are not performing well enough, according to their latest inspection reports from the Care Quality Commission.

LH Social Care Limited in Wilthorpe and Saxondale Nursing Home in the town centre have both been told they require improvement.

Debbie Westhead, of the CQC, said: ”If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue.

“We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.”

Under Care Quality Commission’s new programme of inspections, every adult social care service in the country is being given a rating according to whether they are safe, effective, caring, responsive and well led.

LH Social Care at the Barnsley Business and Innovation Centre was found to require improvement in four areas – safe, effective, responsive and well-led. It was judged as ‘good’ in the caring category.

The inspectors stated in their report: “Although people who used the service expressed satisfaction with the service provided and staff felt supported and able to voice their opinions about the quality of care, the quality assurance system was not structured and this led to identified risks not being dealt with in a timely way.”

They added: “People told us they felt safe and care staff had a good understanding of what to do if they saw or suspected abuse during their visits, but records about risks to people were either not available or accurate, presenting a risk of people receiving unsafe or inappropriate care.”

Saxondale Nursing Home, on Clarke Street, was found to be ‘good’ in three areas but required improvement in the safe and effective categories.

The inspectors stated: “We saw that a lot of seating within the home was stained and worn and observed that the environment in communal areas was lacking in stimulation for people.

“The registered manager had already identified these issues and told us the provider was aware of the condition of the furniture and action was to be taken.”

Neither care home wished to provide a comment about the inspectors’ findings.