Anger over parking penalties at Sheffield shopping centre

Crystal Peaks parking restrictions warning sign
Crystal Peaks parking restrictions warning sign
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A shopper has vowed to boycott Sheffield’s Crystal Peaks shopping centre – after receiving two £100 fines for breaking the centre’s four-hour parking limit.

Mandy Kingston said the penalty charges landed through her letter box within a week of each other after she overstayed by 30 to 40 minutes on visits in June and August.

She said: “I made a couple of visits to the shopping centre, each time shopping, having coffee and lunch, plus a supermarket shop.

“I was unaware of the four-hour parking limit and saw no signs to this effect.

“Fifteen weeks later, I received an invoice for £100, followed a week later by a second invoice for £100.

“Had the first penalty been promptly sent, I would have never visited a second time and do not intend to ever go again.

“I have asked lots of people and none of them were aware of this policy to charge you for spending money in the centre. I want to warn people about this.”

Lee Greenwood, manager of the Waterthorpe centre, said: “Visitors are given four hours’ free parking at all car parks – with number plates recognised on entry by special number plate recognition cameras – and there is a no return period of 90 minutes. The system increases efficiency and keeps traffic moving smoothly, enabling customers to find a parking space more easily.”

Mr Greenwood said the policy was clearly signposted.