THREE teenagers have been left devastated after buying tickets to see their idols One Direction at Sheffield City Hall tomorrow - and the tickets failed to arrive.
Emma Longley, aged 14, and her two pals Isabella O’Reilly, also 14, and Danielle Crosby, 13, ordered the tickets online at www.theticketwebsite.net and each paid £50 - more then double the tickets’ £19 face value.
When they initially failed to arrive, Emma’s dad Charles contacted the firm and was told, ‘Don’t worry - your daughter will have her tickets for Christmas’. Again, they failed to arrive.
Next time he rang he was told the girls would receive the tickets 14 days before the gig - and they still haven’t landed. Now he fears the pals have been scammed.
He said: “The firm is not answering the phone or returning emails and I’ve since read some bad reports about it on the internet. The girls are really upset. They are massive fans One Direction fans and were really looking forward to the gig. They had saved up for the tickets themselves.
“I just want to warn other people. The website looks very professional, but how many more people like Emma have paid money and not received their tickets?
“It’s upsetting to see my daughter and her friends so let down.”
Emma, of Meadowfield Road, Barnby Dun, Doncaster, said: “We were so excited about going to the gig. When we found out the tickets hadn’t come we were devastated.”
Despite repeated attempts to contact theticketwebsite, The Star was unable to speak to anyone at the company - which is currently offering tickets for acts including Elton John, Westlife, The Stone Roses and Rihanna.
Phil Glaves from Sheffield Trading Standards department urged those buying tickets online to be vigilant.
He said: “If you are not familiar with a site, tread carefully. If the offer seems too good to be true - and it’s for a prestigious event which sold out months ago - then it probably is. Check the firm has a landline, an address and is VAT registered and check the promoter’s website to ensure they are licensed to sell before buying.”