Car retailer drives off with award

A BARNSLEY car retailer is celebrating after winning a regional award for the second successive year.

Hayselden Volkswagen has been given the South Yorkshire Trading Standards' Franchise Retailer of the Year 2009 - after winning the same award last year.

The award is based on criteria including customer feedback, customer satisfaction and a mystery shop. In all more than 600 customers gave feedback, with not a single negative comment.

Lindsay Henson, sales manager at Hayselden, said: "We are delighted to have won this prestigious award for the second successive year.

"As a company we pride ourselves on delivering total customer satisfaction and it's particularly pleasing to be given this honour.

"Over 600 randomly selected customers all giving positive feedback is fantastic and a testament to the dedication and work of all our staff."

Coun Roy Miller, chair of South Yorkshire Trading Standards Committee, said: "Yet again Hayselden Volkswagen has provided a superb service to its customers across all aspects of the business.

"They are an outstanding example to all companies in the region that customers can be provided with the service they deserve."