DCSIMG

The Star’s Action Desk has been Making a Difference to readers for years

Jackie Hallewell, Sheffield Credit Union general manager.

Jackie Hallewell, Sheffield Credit Union general manager.

Similarities between 1980s hit TV series The A-Team and The Star’s Action Desk are entirely coincidental.

However, it is true that ‘if you have a problem and if no-one else can help’, you need to contact Action Desk.

For decades now, The Star has helped readers who have reached the end of their tether trying to sort out problems with scammers, faceless big business, local authorities or shops big and small.

The power of the Press to name and shame those who think they can ignore customers with genuine grievances is as strong today as it ever was.

The Star is proud to use its clout to right wrongs and Make a Difference – we see fighting for readers as one of our core duties.

Over the years we have taken on energy companies, banks, telecoms firms, insurers and parking companies, to name but a few.

All have been guilty of either being impossible to contact, losing vital documents, passing problems between departments, having expensive helplines, causing massive delays and – in some cases – using bully boy tactics such as threatening to call in debt collectors or court action.

When a pensioner rings up in tears after receiving a warning letter in red ink, we know exactly what needs to be done.

Action Desk also plays a role in alerting the public to scams designed to fleece them of their hard earned.

It has dished the dirt on everything from PayPal and Ebay scams to internet diet pills and wrinkle creams.

The worst problem continues to be fake lottery letters and catalogue prize draws which appear to offer so much – yet are designed only to take.

Every post office clerk will be familiar with the elderly sending money – usually abroad – after falling for such scams.

The page also champions Sheffield Credit Union, Trading Standards, the CAB and the city’s advice centres.

Similarities between 1980s hit TV series The A-Team and The Star’s Action Desk are entirely coincidental.

However, it is true that ‘if you have a problem and if no-one else can help’, you need to contact Action Desk.

For decades now, The Star has helped readers who have reached the end of their tether trying to sort out problems with scammers, faceless big business, local authorities or shops big and small.

The power of the Press to name and shame those who think they can ignore customers with genuine grievances is as strong today as it ever was.

The Star is proud to use its clout to right wrongs and Make a Difference – we see fighting for readers as one of our core duties.

Over the years we have taken on energy companies, banks, telecoms firms, insurers and parking companies, to name but a few.

All have been guilty of either being impossible to contact, losing vital documents, passing problems between departments, having expensive helplines, causing massive delays and – in some cases – using bully boy tactics such as threatening to call in debt collectors or court action.

When a pensioner rings up in tears after receiving a warning letter in red ink, we know exactly what needs to be done.

Action Desk also plays a role in alerting the public to scams designed to fleece them of their hard earned.

It has dished the dirt on everything from PayPal and Ebay scams to internet diet pills and wrinkle creams.

The worst problem continues to be fake lottery letters and catalogue prize draws which appear to offer so much – yet are designed only to take.

Every post office clerk will be familiar with the elderly sending money – usually abroad – after falling for such scams.

The page also champions Sheffield Credit Union, Trading Standards, the CAB and the city’s advice centres.

To contact Action Desk, call 0114 252 1307 or email david.walsh@thestar.co.uk

Related story: Sheffield fundraiser Making a Difference

Related story: The Star backs Sheffield charity in Making a Difference

Related story: Making a Difference every day

 

Comments

 
 

Back to the top of the page