Kathleen Cooper’s visit to see her sister-in-law was becoming more dangerous each time she made her way to Heeley Green in Sheffield.
There had been a leak trickling over the footpath at the junction of Gleadless Road and Richard Road for more than two years.
But it was becoming more dangerous – the path was becoming slimy and algae was growing on it.
What was worse was that pedestrians were being forced to walk into a busy road to avoid slipping.
The pensioner said: “At one point you could step over it, but now you can’t. You have to step out into a very busy main road to avoid it.
“It has got to be more than two years that it has been like this. Just recently it has got a lot worse.”
Kathleen had had enough. She had reported the issue to Sheffield Council, but nothing had been done, so she turned to Action Desk for help.
Sheffield Council and Yorkshire Water workers visited the site to find the source of the leak - and days later the problem was fixed!
Coun Jack Scott, council cabinet member for environment, recycling and Streetscene: “This is a Yorkshire Water issue. They found the water on the path originated from a leak on the mains supply system and completed a repair to a nearby tap.
“This seems to have addressed the leak problem. The council has now cleaned up of the path and surrounding area, but we will continue to monitor the site to ensure this issue has been fully resolved.
“Thank you to The Star Action Desk for bringing this to my attention. ”