Glynis Needes put in two full weeks, and a day, of cleaning at Sheffield Crown Court – why then was she still waiting for her £164 wages two months later?
Glynis, aged 61, of Hemsworth Road, Hemsworth, worked for security firm G4S as a temp supplied by the Doncaster office of HR GO.
She says she was properly paid for an earlier stint at the court, so she’d cleared all the red tape, including criminal records checks, and supplied the correct bank details.
But after finishing in July she failed to obtain the money she’d earned.
She said: “Every time I phoned HR GO I was fobbed off with some sort of excuse. G4S was happy with my work. I just don’t understand it and I’m very cross.”
Glynis has been paid, but neither firm is willing to pay compensation.
Dr Hugh Billot, deputy chairman of HR GO said G4S had authorised payment.
He added: “I regret the efforts that Glynis has had to go through to receive payment but I hope that you recognise the proactive approach we have taken.”
A G4S spokeswoman said: “We have looked into this matter and it’s clear there have been administrative errors in this case.
“We’d like to apologise for any inconvenience this may have caused, and are discussing this with our agency staff provider to ensure that this doesn’t happen again.”