Try again tomorrow

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i’m not surprised hospitals are ‘swamped’. Have you tried to get an appointment with your doctor after 10am any day?

They usually ask you to try again tomorrow or offer an appointment two weeks ahead.

In an emergency, such as sudden illness or a fall, the surgery would either offer a home visit asap or suggest that you bring the damaged party to the surgery immediately.

But that was in the days of a truly ‘family doctor’, often a one-man or one-woman practice who knew nearly everybody on his/her list.

Now that we have multi-staffed practices with three or four partners, four nurses and a team of excellent receptionists, the response to an emergency is poor.

If you do manage to see a doctor he usually looks at the computer screen for the answer to your problem, rather than look and talk to you.

Is it any wonder then that many people wanting to see a doctor simply visit A&E?

Yes they will get a lot of people at A&E who don’t really need that service but where else do they go?

To solve a problem go to its root cause. Incidentally the emergency services, paramedics, Yorkshire Ambulance and Chesterfield A&E are brilliant.

I recently had to call them to my wife who was suddenly taken very ill. Their response and subsequent operation and care at the Calow (Chesterfield Royal) was magnificent.

She is now recovering steadily at home

R Jackson, The Grove, S17

AM I the only one to be completely bamboozled by the complexities of making an appointment to visit my doctor?

If you get up in a morning, feeling ill, the receptionist can’t make an appointment that day. You can only arrange to see a doctor several days hence, by which time you will probably be feeling a lot better. Is the answer to regularly make an appointment in case you feel well and if you are fine, cancel?

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